Zing Energy Ltd is committed to delivering work in line with recognised industry standards, including the TrustMark Customer Charter.

The TrustMark Customer Charter sets out what customers can expect when working with a TrustMark-registered business or on projects delivered under TrustMark requirements.

What You Can Expect

Where TrustMark applies, we work in line with the principles of the Customer Charter, including:

• Clear communication throughout your project
• Transparent information on services, costs, and timelines
• Fair and professional treatment at all times
• Work carried out to recognised industry standards
• Respect for your home and property
• Appropriate aftercare and support where required

Our Approach

We aim to ensure that every project is:

• Properly planned and managed
• Delivered safely and to a high standard
• Supported by clear documentation and communication
• Aligned with relevant compliance and quality frameworks

Further Information

For full details of the TrustMark Customer Charter, please visit trustmark.org.uk

Contact

If you have any questions about what to expect when working with us, please contact:

contact@zingenergy.uk

0330 808 4365