This statement outlines how Zing Energy Ltd manages personal data in line with UK GDPR and the Data Protection Act 2018. It forms part of our commitment to data protection, security, and responsible project delivery.

Scope

We process personal data in the course of our operations, including:

• Website enquiries and contact forms
• Customer and client communications
• Tendering and procurement activities
• Project delivery, where personal data is required

The type and extent of data processed will vary depending on the nature of the service being provided.

Data Protection Approach

We follow established data protection principles to ensure personal data is:

• Processed lawfully, fairly, and transparently
• Collected for specified, legitimate purposes
• Limited to what is necessary
• Kept accurate and up to date
• Retained only as long as required
• Handled securely at all times

Security Measures

We implement appropriate technical and organisational measures to protect personal data, including:

• Role-based access controls and least-privilege principles
• Secure systems and controlled data access
• Appropriate safeguards for data storage and transfer
• Due diligence and oversight of key suppliers and service providers
• Controller and Processor Roles
• Depending on the nature of the work:
• We act as a data controller when managing our own business operations and customer relationships
• We may act as a data processor when handling personal data on behalf of clients (eg. public sector partners or scheme administrators)

Where we act as a processor, we enter into appropriate data processing agreements to ensure compliance with UK GDPR requirements.

Incident Management

We maintain procedures for identifying, managing, and reporting data incidents.

Where required, incidents are assessed and reported in line with regulatory obligations, including notification to the Information Commissioner’s Office (ICO) and affected individuals where applicable.

Contact

If you have any questions about how we process personal data, please contact:

compliance@zingenergy.uk

0330 808 4365